Synchrony Health Services Celebrates First Anniversary of Synchrony Lab Opening


Synchrony Health Services Celebrates First Anniversary of Synchrony Lab Opening

The Skilled Nursing and Senior Living ancillary provider plans to expand and provide continued State of the art laboratory services designed to support long-term care communities after its premier year

(LOUISVILLE, Ky.) Mar. 29, 2023—Synchrony Health Services is excited to celebrate the first anniversary of its newest division, Synchrony Lab. The Louisville, Kentucky-located lab uses latest technology to provide testing and diagnostics specifically for residents of long-term care communities. Lab services are offered six days a week. Most routine results are received within 24 hours, providing a quick turnaround time. Lab officials say 98 percent of tests are resulted within 8 hours upon receipt in the lab on average for the last quarter. Synchrony Lab offers improved electronic health record integrations for seamless service that allows all orders to be placed and results to be reviewed timely within the same system.

“What a great year we have had starting from inception to processing more than 30,000 tests per week for our customers,” Randy Bufford, President and CEO of Synchrony Health Services said. “We are proud to provide timely clinical information to our customer practitioners everyday due to the work of our amazing Team Members following the direction and guidance of our exceptional leadership team. Gwendolyn Nixon, DLM (ASCP), Sam Millhollan, MBA and Lori Millner, PhD, NRCC, truly are a dream team and we are excited to expand this business in the coming years.”

Sam Millhollan, MBA, Synchrony Lab’s Vice President of Laboratory Operations, said they are celebrating this milestone with keeping ambitious goals for the next year ahead in mind. “We are thrilled to witness how patient care has improved by our laboratory turnaround times. Our lab operates with the highest quality to serve the more than 130 senior housing communities we are humbled to partner with. In the second year of Synchrony Lab, we are hoping to double the number of communities we serve in Kentucky, Ohio, Indiana, Michigan and beyond.”


Synchrony Health Services is a nationally recognized healthcare solutions partner best known for excellence in clinical outcomes through therapy, wellness, pharmacy and lab diagnostics services in the Senior Living care continuum with over 600 partners. Synchrony Health Services includes Synchrony Pharmacy, Synchrony Rehabilitation, SynchronyRx@HOME and Synchrony Lab under its umbrella. Synchrony Health Services was created during 2021 to capture clinical excellence obtained through collaboration and coordination.

Synchrony Lab launched in March, 2022. This division provides routine and stat labs including chemistry, hematology, coagulation, urinalysis, microbiology and molecular testing within the long-term care setting. The company brings superior clinical data to its clients through availability of accurate testing, responsive turnaround times and electronic health record integration for their customers.

For more information, please contact:

Paige Quiggins Bufford, Creative Services Coordinator